Events

Our goal at Pro Players Foundation is to make your purchasing/donating experience as easy, efficient and equitable as possible. The following purchase/donation policies are designed to ensure your satisfaction and understanding of the purchase/donation process. If you have any questions about the information below, please contact us.

Currency

All transactions are in U.S. Dollars.

Payment Methods

Pro Players Foundation accepts American Express, Visa, MasterCard.

Order Confirmation

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with us. Only you may be aware of any problems that may occur during the purchase process.

Convenience Charges and Order Processing Fees

Tickets purchased on www.ProPlayersFoundation.com are typically subject to a processing fee.

Canceled and Postponed Events

All ticket purchases for canceled events will be refunded. Postponed events will be rescheduled at a later date and no refunds will be made.

Refunds and Exchanges

No refunds will be made after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Billing Information Verification

Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing. In these cases, we will attempt to contact you, using the information provided at the time of purchase. If we are unable to reach you after its initial attempt, we may cancel your order and may sell your tickets to another customer without further notice.

Delivery Options

Tickets will be available at 1256 Main St., Ste. 252, Southlake, Texas 76092 after purchasing or at "Will Call" on the day of the event.

Pricing and Other Errors

If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: Pro Players Foundation will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site or other Pro Players Foundation operated system.

Limitation of Liability

Balls, pucks, and other objects may fly into the spectator area during an event. Despite spectator shielding, injury can occur. Stay alert at all times before, during and after play or performance. If struck, immediately ask usher for directions to a medical station. By purchasing a ticket through Pro Players Foundation, you agree to the terms of this Purchase Policy on behalf of yourself and any accompanying minor. You assume all risks incidental to the event for which a ticket is issued, whether before, during or after play or performance.

License; Ejection and Cancellation; No Redemption Value

Pro Players Foundation reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Pro Players Foundation rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket's face amount. A ticket is not redeemable for cash.

Recording, Transmission and Exhibition

You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You grant permission to utilize your image, likeness, actions and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) in any medium or context without further authorization or compensation.

You Are Subject to Search

You and your belongings may be searched on entry. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.